FAQ

FAQ 2018-02-22T17:23:52+00:00

Below are some frequently asked questions by Employees, Brokers,  and Insurance Carriers that all relate to the patient.

 

Q. If I already have a Primary Care Doctor and do all my checkups including wellness exams with them, do I  still need to set an appointment time with Walk On Clinic?

A. If you already have a Primary Care Doctor  and you are happy with their offices convenience, your health and your relationship with them we are proud of you, keep them and do not change anything you are doing. One of our missions as a company is to help employees without primary care doctors get connected with a local one. We are not here to disrupt peoples primary care relationships. We actually build more relationships between patients and local primary care doctors we work with, because what we mainly do is help prevent people from ending up in hospitals and urgent cares through convenient access to hands on Primary care.  You will still need an appointment time if you plan on getting your free biometric data or flu shot with us though, so don’t forget to still sign up!

Q. What if I have already used my Free Annual well visit this year?

A. If you have done your general annual wellness visit within the last 300 days, you can still come into our doctor’s office to get your biometric blood work and vitals taken and receive a biometric report, this is a secondary service we typically offer organizations. We will also try an accommodate if you have some quick questions for our on site physician but not an appointment time scheduled. The charge for Biometrics a only visit is $40 however check with your HR director as the company may be already be paying for it.

Q. Why is my organization participating? Or even requiring me to participate?

A. The Health Insurance, Hospitals and Pharmaceutical industries have made it very difficult for companies to afford and offer good benefits in recent years. This is one of the only ways your company can fight back and try and lower those costs, so they can continue paying a part of your premiums and offer you better benefits.  Bringing a physician to your workplace will help contain costs by helping you and your coworkers stay healthy. In certain cases your companies Insurance agent might also be trying to change your health insurance plans to something more affordable such as (a partial or fully self  funded program) when this happens your organization may require you to participate so that the  Insurance companies can properly underwrite your group and potentially bring  everyone a new insurance plan the following year.

Q. Is this private? Does my employer get to know any of my personal health information?

A. This is 100% a PRIVATE doctor/patient visit. The office follows all Federal and State Privacy and HIPAA Laws (just like your traditional doctor’s office). Your employer and coworkers will never have the ability to know anything individually discussed or discovered during your visit with our physician.

Q. My Company is just doing wellness exams, what if I have already used my Free Annual well visit this year?

A. If you have done your general annual wellness visit within the last 300 days, you can still come into our doctor’s office to get your biometric blood work and vitals taken and receive a biometric report, this is a secondary service we typically offer organizations. We will also try an accommodate if you have some quick questions for our on site physician but not an appointment time scheduled. The charge for Biometrics a only visit is $40 however check with your HR director as the company may be already be paying for it. In some cases companies are also willing to cash pay for you to get a second wellness exam so you get the opportunity to see the physician in addition to your biometrics.

Q. Can I claim my $50-$75 wellness visit credit on my supplemental/accidental plan for using this visit (such as Aflac)?

A. Yes you can. This is a qualified annual well visit . Follow your supplemental carrier’s process for reimbursement and our MD or NP will sign off on anything needed.

Q. Are these wellness exams Free? 

A. There is a difference between NO-COPAY and FREE . The annual wellness exams are free to the patient..but the supervising doctors office is billing the insurance company just as they would out of their own brick and mortar office. So there is a cost but that cost is typically a paid benefit of the health insurance plan.

Q. Is the Walk On Clinic a medical practice? 

A. Walk On  Clinic as it stands today is not a medical practice. We function as a  marketing and logistics company that handles staffing, medical equipment and facility usage for the in network local physicians.